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Offshoring: What can go wrong?

Updated: Mar 11, 2023

When a business is looking to outsource staff to another country there are a number of things that need to be considered. Offshoring, when done right, can be a boon to the bottom line and can improve productivity. If done badly, it can quickly become a mess and it can be one that damages business throughput and, in extreme cases, can damage brands.

While it can be tempting to go direct to one of the many outsourcing websites on the internet and hire someone directly, without any intermediary to act as the employer of record. While on the surface this can seem like a way to reduce costs, there are a lot of things that can, and do, go wrong with this approach.

The most common problem is infrastructure related. When you're employing people in countries such as the Philippines you are beholden to the infrastructure that they have access to. Things like electricity and internet connections do not operate with the consistency nor at the standards that they do in more developed countries.

This is especially true of the services that provided to residential areas.

By partnering with a company like Tallant, you've got the assurance that your remote team will be working in an environment that has the support of business-grade internet an electricty. This means far less down time.

You've also got the assurance that your team will be working in professional offices, without the noise of daily life (and the distractions) in the background. This can be especially important when you're employing staff for customer service roles.

Roles which see them on the telephone with your customers.

Tallant provides a complete, top to bottom solution. One which takes the guesswork out of the recruitment process, one which takes the risk out of infrastructure on the ground and one which also helps you ensure that you have a happy, engaged team that have everything they need to do the job you need done.

We'd love to sit down and have a chat with you about your needs, your expectations and exactly how we can work with you to ensure you are successful in your offshoring journey. We provide a no-obligation, completely free needs assessment with one of our outsourcing specialists. Get in touch with us today to get your assessment booked in.

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